Three people acting differently about giving feedback.
Show your radical candor when giving feedback, illustrated by Yingying

In a past project, I had a hard time collaborating with a colleague, and it was hindering my progress. At the time, I thought they intended to behave that way. I figured out that, only afterward, this resulted from their lack of experience in working with designers. During that unpleasant…


A person goes up the stairs.
Turn mistakes into stepping stones, illustrated by @yingyingzux

I was presenting a design to senior leadership. Very confident and pumped up — there was no reason it could fail. Not long ago, I did the same presentation to another leadership and it was very well received.

To my great surprise, that presentation went south, badly.

I felt so…


“Never miss an opportunity to be fabulous.” comes Tina Seelig’s book What I wish I Knew When I Was 20 — one of my favorite books. She teaches at the Stanford University, and promises to deliver her very best in each class and expects the same from the students.

She said this in the book “being fabulous comes in many flavors, but it all starts with removing the cap and being willing to reach for your true potential. This means going beyond minimum expectations and acknowledging that you are ultimately responsible for your actions and the resulting outcomes. Doing just 1% better each day leads to enormous positive results. Life isn’t a dress rehearsal, and you won’t always get a second chance to do your best.”


Parul shared her journey in getting through breast cancer treatment and these five lessons — how to be resilient and take control of our lives, during the uncertain times. Some of my favorite take-aways:

  • Acknowledge the situation, give yourself permission to be vulnerable
  • Balance your optimism with reality, so that you won’t be too disappointed.
  • Support friends who are getting through hardship
  • Find creative ways to stay connected. It’s especially important to do so while we are practicing social distancing from each other.
  • Challenges can become opportunities and possibly turn into silver lining events, you never know :)


The homepage (from website)

The other day, my coworker sent me this restaurant website. It claimed that it automated the entire process of burger making. The automated food making process is frequently seen in factories, you can easily find a number of such videos on YouTube. But, automate it in front of the consumers…


After the game Bubble Bobble became a hit in the game industry, MTJ, creator of the game, decided to approach the next version differently.

Typically, when companies develop the next version of a game, they keep some aspects from the previous version — characters, stories, elements, the name of the…


Here’s a very interesting framework on the four methods of decision making I learned from my manager Carlo based on the book Crucial Conversations – see sketchnotes for explanations for each of the following:

  • Command
  • Consult
  • Vote
  • Consensus

Crucial Conversations has a very nice write-up for each method, I include…


In the event Design User Experience Driven by AI, Paul Lambert (Product Manager) and Annika Crowley (Interaction Designer) from Google gave us great talks on how Gmail designed the Smart Compose feature, and five strategies to create great user experience with AI (see sketchnotes).


David Yoo (Operating Partner at NewViewCapital) gave us a really interesting talk on the Jobs to Be Done framework. You can find his main points in my sketchnotes.

I love this framework for 4 reasons:

  1. It focuses on the “why”, then “what”, then “how”.
  2. It holds the product management accountable…


This is the third year in a row that I hosted a craft event in my company, in celebration of the Lunar New Year.

Everytime when it comes close to that time, I can’t help but want to do something to celebrate my Chinese background. Other than that, there’s so…

Yingying Zhang

User Experience Designer — www.yingyingz.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store